Vape Empire Australia, Terms and Conditions

Welcome to Vape Empire Australia. These Terms and Conditions govern your use of our website, products, and services. By visiting, browsing, or making a purchase on our website (www.vapeempireaustralia.com.au), you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately stop using our website and services.

1. Acceptance of Terms

By accessing Vape Empire Australia, you confirm that you have the legal capacity to enter into a binding agreement. If you are using this website on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these Terms. Your continued use of the website signifies your acceptance of these Terms, including any updates made in the future.

2. Changes to These Terms

We reserve the right to update or amend these Terms at any time without prior notice. It is your responsibility to review them periodically. Any continued use of our website after changes are made constitutes acceptance of the updated Terms. Where changes are significant, we may notify you via email or a website notice.

3. Website Use & Conduct

You agree to use our website in compliance with all applicable Australian laws, including but not limited to:

  • Competition and Consumer Act 2010 (Cth)

  • Privacy Act 1988 (Cth)

  • Tobacco and Other Smoking Products Act 1998 (Qld)

You must not engage in unlawful activities such as hacking, spreading malware, conducting fraudulent transactions, posting offensive content, or using our intellectual property without permission. We may suspend or terminate your access without notice if you breach these Terms.

4. Product Information & Availability

Vape Empire Australia offers genuine, high-quality disposable vapes, vape kits, vape accessories, and vaporizers from authorised suppliers. While we aim to provide accurate product descriptions, images, prices, and stock information, these details may change without notice. Availability is not guaranteed, and we reserve the right to cancel or modify orders in the event of supply issues or errors.

5. Age Restriction & Legal Compliance

You must be 18 years or older (or meet your local legal vaping age) to purchase from our website. By placing an order, you confirm that you meet the legal age requirement and that your purchase complies with local laws. We may request age verification, including a valid government-issued ID. Any misrepresentation of age will result in order cancellation and possible legal action.

6. Intellectual Property

All content, trademarks, designs, product images, and software on Vape Empire Australia are the property of Vape Empire Australia or its licensors. You may not copy, modify, distribute, reverse-engineer, or use our intellectual property for commercial purposes without written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Vape Empire Australia will not be liable for any direct, indirect, or consequential damages resulting from the use of our website or products. This does not affect rights granted under Australian Consumer Law (ACL), which may entitle you to certain remedies.

8. Indemnification

You agree to indemnify and hold harmless Vape Empire Australia, its staff, and affiliates from any claims or liabilities resulting from your breach of these Terms, misuse of products, or violation of third-party rights.

9. Pricing & Payments

All prices are in Australian Dollars (AUD) and may change without notice. Payment must be made in full at checkout via our secure payment system. Additional costs such as shipping fees, taxes, or duties will be shown at checkout. Orders may be refused or cancelled in the case of payment fraud, pricing errors, or stock unavailability.

10. Shipping & Delivery

Shipping fees vary based on location, order size, and delivery method. Estimated delivery times are provided but are not guaranteed. Vape Empire Australia is not responsible for delays caused by couriers, customs, or events beyond our control. International buyers are responsible for ensuring vaping products are legal in their country and for paying any duties or taxes.

11. Returns, Refunds & Warranty

If you receive a defective or incorrect item, you may request a refund or replacement within 14 days of delivery. Returned items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs may apply unless the error was ours. Refunds are processed to your original payment method within 5–10 business days after inspection. We do not offer refunds for change of mind or misuse of products.

12. Health Disclaimer

By purchasing from Vape Empire Australia, you acknowledge that vaping products may contain nicotine, which is addictive. We are a retailer, not a manufacturer, and do not make health claims. Use is at your own risk, and you should seek medical advice before vaping if you have any health conditions.

13. Privacy Policy

Your personal information is handled by our Privacy Policy, which complies with the Australian Privacy Principles (APPs). By using our website, you consent to the collection and processing of your data as outlined in our Privacy Policy.

14. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved through negotiation, mediation, or, if necessary, court proceedings in Queensland.

15. Final Agreement

By using Vape Empire Australia, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must immediately discontinue use of our website and services.